1. Introduction
Ample Grace Psychiatry (“we,” “us,” or “our”), operated by Dr. Uhunoma Osadolor, DNP, PMHNP-BC, is committed to protecting the privacy of visitors to our website located at amplegracepsych.com (the “Website”). This Privacy Policy explains what information we collect through the Website, how we use it, with whom we share it, and the choices available to you regarding your information.
This Privacy Policy applies to information collected through the Website only. It does not apply to protected health information (PHI) collected in the course of providing psychiatric services, which is governed separately by our Notice of Privacy Practices in accordance with HIPAA.
By using this Website, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please do not use our Website.
2. Information We Collect
2.1 Information You Provide Directly
We collect information you voluntarily provide when you use our Website, including when you:
- Submit a contact form or appointment request form
- Sign up for our patient interest list or newsletter
- Submit service interest forms
- Email us directly using contact information on the Website
- Call us using the phone number listed on the Website
The types of information you may provide include your name, email address, phone number, preferred contact time, and message or inquiry. We do not ask for or encourage submission of medical or health information through Website contact forms.
2.2 Information Collected Automatically
When you visit our Website, certain information is collected automatically including:
- IP address
- Browser type and version
- Operating system
- Pages visited and time spent
- Referring website or search terms
- Date and time of visit
- Device type
This information is used to improve Website performance and does not directly identify you.
2.3 Cookies and Tracking Technologies
Our Website may use cookies to enhance experience and analyze traffic:
Essential cookies: Required for Website functionality.
Analytics cookies: Used to understand visitor behavior.
Marketing cookies: Used for advertising campaigns.
You may control cookies through browser settings.
3. How We Use Your Information
We use collected information to:
- Respond to inquiries and appointment requests
- Provide requested service information
- Improve Website functionality
- Analyze Website usage
- Comply with legal requirements
- Protect Website security
We do not create medical records from Website submissions.
4. Third-Party Services and Advertising
4.1 Analytics
We use Google Analytics to understand Website traffic. Data is aggregated and anonymized.
4.2 Advertising Platforms
We may use Google Ads and Meta advertising tools. These may use cookies for retargeting. No health condition data is shared.
4.3 Scheduling Tools
We may use third-party scheduling platforms such as Acuity Scheduling. Their privacy policies also apply.
4.4 Service Providers
We may share data with service providers who support Website operations under confidentiality obligations.
5. How We Share Your Information
- With service providers
- When required by law
- To protect rights and safety
- In business transfers
- With your consent
We do not sell personal information.
6. Data Retention
We retain information as long as necessary for stated purposes. You may request deletion.
7. Data Security
We use reasonable safeguards to protect information, but no system is fully secure.
HIPAA-protected information is covered under additional safeguards.
8. Your Rights and Choices
8.1 Access and Correction
You may request access or correction of your data.
8.2 Opt-Out of Communications
You may unsubscribe from communications at any time.
8.3 Cookie Controls
You may manage cookies via browser settings.
8.4 State Privacy Rights
Additional rights may apply depending on your state.
9. Children’s Privacy
We do not knowingly collect data from children under 13.
10. Third-Party Links
We are not responsible for third-party website privacy practices.
11. Changes to This Policy
We may update this Privacy Policy and will revise the Effective Date.
12. Contact Us
Ample Grace Psychiatry
Dr. Uhunoma Osadolor, DNP, PMHNP-BC
Email: info@amplegracepsych.com